Returns & refunds

Contact customer support with your order reference and the items you'd like to return. We'll confirm the return address and reference to include in the parcel.

Return postage is paid by you unless the item arrived faulty, damaged or incorrect.

For food safety reasons, opened supplements, powders, drinks and perishable items cannot be resold and can only be returned if faulty.

Once your return is received and checked, refunds are issued to the original payment method within 5 working days. Delivery charges are refunded when the whole order is returned as faulty or incorrect.

Nothing here affects your statutory rights under UK consumer law.